Cancellation Policy

At Digital Floats Technologies, we strive to deliver high-quality digital solutions and professional services. This Cancellation Policy explains the terms under which orders or services may be cancelled.

1. Service Cancellation

Customers may request cancellation of a service before the project work has commenced. Cancellation requests must be submitted in writing via email.

2. Cancellation After Work Begins

Once the project has been initiated, designed, developed, or any digital service has commenced, cancellation requests may not be accepted, as resources and time would have already been allocated to the project.

3. Subscription Services

For recurring services such as SEO, Digital Marketing, Website Maintenance, or other subscription-based services, customers may request cancellation before the next billing cycle. The cancellation will take effect from the next billing period.

4. Domain & Hosting Services

Domain name registrations, domain renewals, web hosting services, SSL certificates, email hosting, and other third-party services cannot be cancelled once they have been purchased or activated, as these services are immediately processed through third-party providers.

5. Custom Software & Website Development

Custom website development, mobile application development, software development, UI/UX design, and other customized digital services cannot be cancelled once development has commenced.

6. Refund Eligibility

Cancellation does not automatically qualify for a refund. Refunds, if applicable, shall be governed by our Refund Policy.